Troy has been probing elements related to our day-to-day performance of duties and life tasks. Today his video introduces the theory of “Cause and Effect.” Watch, act and react! :)
Are you responsible? In this video, Troy addresses the dual facets of our core value of responsibility, with encouragement to practice this in our day-to-day. He also highlights some upcoming events and changes of note. Happy Merry-Month-of-May!
In Today’s Heartbeat, Troy starts a new video series, addressing an issue of importance for all - BOUNDARIES. Boundaries are the limits to the relationship between someone in a professional role and the person in their care. Starting today with MONEY, Troy talks about how and why to avoid stepping over the line - by avoiding receiving any money from your client.
Watch out! They are out to get you (at least, your DATA!) In today’s Heartbeat, Troy addresses the common practice of PHISHING, scammers sending you emails in an attempt to steal your personal info. Watch for tips on how to first evaluate emails to avoid responding to phishing attempts. More tips coming on the next video.
In Today’s Heartbeat, Troy shares the true meaning and HOPE of Easter. We pray you might share in this hope. Spring brings many symbols related to the new life and hope mentioned in the video. Happy Easter!
April showers bring … items of interest to our Home at Heart Care caregivers! In today’s Heartbeat, Troy reminds us that the anniversary reward program is starting this month, highlights the e-timecards which are an option for our caregivers, and brings a warning about email scammers. More videos to come this month! And as we seek to be hospitable in our dealings with clients and others, we ask that you share some tips and stories about how to better display this value in our day to day activities – at work and home.
Coming soon - to an eval near you! Watch as Troy introduces a new reward program, thank-you gifts to reward you for staying with Home at Heart Care for another year - or for reaching 90 days (for our newcomers!) Take a look at your options, select your favorite - and your QP/Supervisor will deliver the gift at the eval closest to the anniversary date. Thank you for being part of our team!
Watch as Troy introduces March with a review the HAHC Value: Trust. Trust is being able to believe in the reliability, truth, ability, or strength of someone. We are looking for your input on ways caregivers can build trust with our clients. He also highlights our need for caregivers in East Grand Forks and Bemidji, with a reminder that you could qualify for the “Refer a Friend Bonus” if you send someone our way (see the Caregiver Wage & Benefit Supplement for further details.)
Watch Troy and Lauren share responses we received during our "Share a Story of Compassion" challenge. We appreciate seeing how compassion plays a significant role in our Caregivers' lives on and off duty. We hope these inspire you as much as they have us!
Watch as Troy reviews the HAHC Value: Compassion and shares a personal story on how it positively impacted his life.