Client Resources
Client Information
- Who to Call When I Want Services
- Client Handbook NEW! February 2019 (Replaces the PCA Client Guide and Housekeeping, Homemaking, Respite Client Guide)
- Policy Booklet (includes the below list of policies)
- Advance Health Care Directive
- MN Home Care Bill of Rights
- Data Privacy Policy
- Emergency Response, Reporting & Review Policy
- Emergency Use of Manual Restraint
- Family Medical Leave Act Policy
- Grievance and Complaint Policy
- Incident Response, Reporting and Review Policy
- Maltreatment of Vulnerable Adult Mandatory Reporting Policy
- Maltreatment of Minors Mandated Reporting Policy
- Notice of Privacy Practices
- Home and Community-Based Services Recipient Rights
- Temporary Service Suspension and Termination Policy
- Are you an older Minnesotan interested in living at home as long as you can?
- MN Board of Aging
- PrimeWest Assurance Audit
- Caring.com: Common Caregiver Concerns and Resources
- Bruce Emmel’s testimony in support of House File 1907 before the
Minnesota Health and Human Services committee on February 9, 2012
Video of Committee Meeting and Testimonies
Written Testimony - Protecting Taxpayers from Fraud