Electronic Visit Verification (EVV)
HHAeXchange (HHAX)

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Missed Clock In / Clock Out Form

FAQ (Frequently Asked Questions)

I missed a clock in. What do I do?

• Please be sure to clock out at the end of your shift. We will also need you to complete the Missed clock in Form. (see maroon button above)

I missed a clock out. What do I do?

• Please be sure to clock in at the next scheduled shift. We will also need you to complete the Missed clock out Form. (see maroon button above)

I completed the registration in HHAX, but have not seen an email. What do I do?

• Please check your spam/junk email folder. 

The schedule that is listed in my HHAX app is not correct, what do I do?

• Please contact the H@HC office staff. 

Resources
​MN Department of Human Services - EVV Information